Reference

Terms & Conditions For salam jp

salam jp Terms & Conditions set the rules for opening, using and protecting your account in Indonesia.

Account accessWallet rulesData handlingLocal law
salam jp Terms & Conditions For salam jp
TERMS SUPPORT

Get Help With Account Rule Questions

Clear support routes help you understand a clause before you continue with an account action. Contact us through the account support path when login access, a phone verification step or a wallet record does not match your details. Include the relevant receipt, transaction reference and device path so we can assess the matter against these Terms & Conditions rather than asking you to repeat the same steps.

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Account access

If your login or phone verification pauses, contact our account support route with the registered phone details and the device you used. We can explain which Terms & Conditions step still needs completion before account access is restored.

Wallet status

For DANA, OVO, GoPay or QRIS questions, send the payment receipt and reference through the cashier support path. We compare those details with the account record and explain whether the transaction is pending, matched or needs correction.

Policy request

You can ask us to clarify a clause, correct an account detail or explain an access decision. State the section that concerns you and use the account contact route so our reply can be tied to your Terms & Conditions record.

RECORDS AND ACCESS

How We Apply These Account Rules

We apply these Terms & Conditions through practical account checks rather than unclear labels.

Account data

We use the details you submit for account access, phone verification, payment matching and support replies.

Cookies

Our site may use cookies or similar browser records to keep your session connected and remember essential access choices.

Account security

You are responsible for protecting your password, phone access and one-time verification details.

Payment records

We retain transaction references needed to compare DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity with your account.

Retention

Account and payment records are kept for the period needed to operate the account, resolve a dispute, protect access and…

Policy changes

If these Terms & Conditions change, we will present the revised wording through the account or policy access path.

Terms & Conditions Questions Answered

The questions below address the account decisions you are most likely to face before using salam jp. Each answer points back to the Terms & Conditions and the practical records we use, including phone verification, payment references, device access and requests to correct or close an account.

They are the rules for account opening, sign-in, phone verification, wallet transactions, lobby access, data handling and account closure. They apply to your use of Live Roulette, Bingo, Fish Hunter and other available areas where local law permits.

Eligibility depends on local law and the account details you provide. You must submit accurate information, complete the required phone verification and use the service only where local law permits. We may request an additional check before confirming access.

Phone verification connects the account to a reachable contact and helps us identify the correct account when login or wallet status stalls. Until that step is complete, access may remain limited under the Terms & Conditions.

The same account rules apply to DANA and QRIS activity: the payment reference must match your account details, and we may request a receipt when status is unclear. A successful wallet message does not remove the required verification step.

Yes. Use the account support route and identify the field or payment reference that needs correction. We compare your request with the available record, may ask for confirmation, and explain the result under the current Terms & Conditions.

We may pause access while checking sign-in behaviour, phone verification or a payment reference. Contact support with your registered details and receipt where relevant. We will explain the pending step, and access remains subject to local law.

Ask through the account support path and include the registered phone details so we can identify the correct record. We first check pending wallet or verification matters, then explain the closure steps and any record-retention requirement.